Refund policy

1. Eligibility for Returns

  • Items must be returned within 7 days of delivery.
  • The product must be unused, undamaged, and in its original packaging.
  • Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

  • Used or damaged products.
  • Items not in their original packaging.
  • Sale or clearance items (unless defective).

3. Refund Process

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5-7 business days to the original payment method.
  • Shipping costs are non-refundable unless the return is due to our error.

4. Exchanges

We offer exchanges for defective or damaged products. Contact us within 48 hours of receiving your order for a replacement.

5. How to Initiate a Return

To request a return or refund, contact us at:
📞 Phone: +92 315 6040594
📧 Email: info@trendlyproducts.com