Refund policy

1. Eligibility for Returns

• Items must be returned within 7 days of delivery.
• The product must be unused, undamaged, and in its original packaging.
• Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

• Used or damaged products.
• Items not in their original packaging.
• Sale or clearance items (unless defective).

3. Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days to the original payment method.
• Shipping costs are non-refundable unless the return is due to our error.

4. Exchanges

We offer exchanges for defective or damaged products. Contact us within 48 hours of receiving your order for a replacement.

5. How to Initiate a Return

To request a return or refund, contact us at:
📞 Phone: +92 315 6040594
📧 Email: info@trendlyproducts.com